Terms of Use

1. Acceptance of Terms

By accessing and using Turliva's services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

2. Service Description

Turliva provides an online platform for searching, comparing, and booking hotel accommodations. We act as an intermediary between you and the accommodation providers.

3. User Accounts

To use certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

4. Booking and Reservations

When making a reservation through our platform:

• You must be at least 18 years old
• You must provide accurate booking information
• You are responsible for reading and understanding the hotel's policies
• Prices shown include applicable taxes unless otherwise stated

5. Cancellation and Refunds

Cancellation policies vary by hotel and are displayed during the booking process. Please review the cancellation policy before confirming your reservation. Refunds, if applicable, will be processed according to the hotel's policy.

6. User Responsibilities

You agree not to:

• Use the service for any illegal purpose
• Provide false or misleading information
• Interfere with the proper functioning of the service
• Attempt to gain unauthorized access to our systems
• Use automated means to access the service without permission

7. Intellectual Property

All content on our platform, including text, graphics, logos, and software, is the property of Turliva or its licensors and is protected by intellectual property laws.

8. Limitation of Liability

Turliva acts as an intermediary and is not responsible for the services provided by hotels. We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.

9. Changes to Terms

We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

10. Contact

For questions about these Terms, please contact us at legal@turliva.com

Last Updated: May 30, 2026

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