Privacy Policy

1. Introduction

At Turliva, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, such as:

• Name and contact information (email, phone number, address)
• Payment information (processed securely by our payment providers)
• Booking and reservation details
• Communications with our customer service
• Reviews and feedback you provide

3. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Send booking confirmations and updates
• Provide customer support
• Improve our services and user experience
• Send promotional communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Hotels and accommodation providers to fulfill your bookings
• Payment processors to handle transactions
• Service providers who assist our operations
• Legal authorities when required by law

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Data portability

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@turliva.com

Last Updated: May 30, 2026

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